Cryptex is a centralized cryptocurrency exchange operated by a company called IPSP LP, with address Suite 14 Queen Street, Edinburgh, United Kingdom, EH2 1JE. A check within the UK’s corporate registry does confirm that. According to the information on the exchange’s website, the platform was founded in 2016. However, the information in the UK’s corporate register states that the company was founded on 26 October 2017. It is worth noting also that, although the business is registered in Edinburgh, the primary language of the website is Russian.
The Cryptex exchange doesn’t have a detailed “About Us” section on its website, nor does it have a LinkedIn page. Aside from that, the corporate profile in the UK’s official register doesn’t include the names of any corporate members. All this makes it hard to track the founders of the project. According to Cryptex, it is run by “professionals in the field of encryption and IT security.” However, aside from that, there is no additional information regarding the team members.
On its website, the exchange is described as “one of the most secure exchanges.” According to the information there, users can set up to six different authentication levels that can work simultaneously to request authorization when a withdrawal is initiated. These include Google Authenticator, email, IP verification, SMS notification, Telegram, and Jabber. The information continues to say that the platform uses “advanced algorithms for controlling the flow of money” and that technical audits and hack tests are conducted on a daily basis. Cryptex also states that all users’ funds are stored in a cold wallet.
Aside from the exchange, Cryptex also offers another service called Exchanger. It is described as an “automatic service” that allows users to exchange cryptocurrencies without registering comfortably. The service is available 24/7 and similar to the exchange, doesn’t require user verification or submission of any documents.
Cryptex makes very strong claims when it comes to customer support. They highlight that the platform offers “excellent support” and that they “put the customer first.” The team behind the project also clarifies that their support representatives can be contacted “without any problems.” The possible ways to get in touch with Cryptex are via social media, a ticket submission system, or a live chat.
Regarding the online reputation of the platform, it is worth noting that, at the time of this writing, there are very few reviews and user opinions, discussing the exchange’s services. Reddit, Bitcointalk, and Trustpilot lack any meaningful feedback from clients which can mean two things – either it has a nearly perfect service, or it has a very small customer base.
It is worth noting that the subject of this description, www.cryptex.net, is different from trading platforms with similar names, such as http://cryptex.ca/, http://www.cryptex.io/, and https://cryptex24.com/en/.
At the time of this writing, there are no reported cases of hacker attacks, security breaches, or governmental investigations targeted at the Cryptex exchange.Read More